To maintain the beauty of your silk, cashmere, wool, or other fine fabric accessories, remember to store them flat and untied. Keep them away from rain, water, and chemicals to avoid damage. When it's time for cleaning or maintenance, entrust them to professional dry cleaners who specialize in delicate fabrics.
Return Policy
- Return requests should be submitted within 14 days of package delivery.
- Items must be unworn, unwashed, unaltered, undamaged, and in original packaging with tags attached.
- Clearance items cannot be returned, refunded, or exchanged.
- Once received and inspected, a full refund will be issued, deducting the original shipping cost.
- Email info@perfect-match.ca for return/exchange inquiries.
Shipping Information
- Order processing takes 1-2 business days.
- We use carriers such as Canada Post, FedEx, and DHL for shipping.
- Free shipping for orders above $100 CAD/USD.
- Delivery times may vary depending on the destination.
- Holiday Shipping Notice: Please place orders in advance for timely delivery.
Return Process
- Email info@perfect-match.ca for return/exchange inquiries.
- Complete and submit the provided RMA form.
- Wait for our approval.
- Once approved, we'll send you an RMA packing slip for return.
- Mail the product to our address in Richmond, BC, Canada (shipping costs are your responsibility).
- Exchanged product delivery times may vary.
Thank you for choosing Perfect Match. Contact us at info@perfect-match.ca for any questions regarding our policies.
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